Shipping policy
The Sunni Bookstore – Shipping Policy
Effective Date: 4 April 2026
At The Sunni Bookstore, we aim to deliver your orders quickly and reliably. This Shipping Policy outlines how and when your orders will be processed and delivered.
1. Order Processing
- Orders are processed within 1–3 working days (excluding weekends and holidays)
- Orders placed after business hours will be processed the next working day
- You will receive a confirmation email once your order has been dispatched
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
United Kingdom:
- Standard Delivery: 2–5 working days
International Shipping:
- Delivery times vary depending on destination (typically 5–15 working days)
Please note that delivery times are estimates and may vary due to external factors.
3. Delays
We are not responsible for delays caused by:
- Postal services or courier companies
- Customs processing (for international orders)
- Unforeseen circumstances (e.g. weather, strikes)
4. Tracking Orders
Where available, tracking information will be provided via email once your order has been shipped.
5. Incorrect Address
- Please ensure your shipping details are correct at checkout
- We are not responsible for orders delivered to incorrect addresses provided by the customer
6. Lost or Missing Orders
If your order has not arrived within the expected timeframe:
- Please contact us at TheSunniBookstore@gmail.com
- We will investigate with the courier and assist where possible
7. Customs & Duties (International Orders)
- International customers may be required to pay customs duties or taxes
- These charges are the responsibility of the customer
8. Contact Us
For any shipping-related queries:
The Sunni Bookstore
www.thesunnibookstore.com
TheSunniBookstore@gmail.com
Unit 3 - Office C, Broughton Trade Centre, 95-103 Broughton Lane, Salford, M7 1UH